Bottleneck Detection
Pinpoint the exact steps, handoffs, and constraints quietly draining throughput across your operation, using your own event-level data.
By the numbers
73%
of cycle time is typically waiting time, not work time
12,400+
cases analyzed in a typical first engagement
60d
from connection to first quantified bottleneck list
What we do
A focused capability, explained without jargon.
We measure the work, not the worker
Every operational process leaves a trail in your systems: logs, timestamps, status changes, queue movements. We reconstruct that trail end-to-end and surface where time is actually being spent versus where it appears to be spent.
- Step-level latency distributions across cases
- Queue-time vs. process-time separation
- Hidden rework loops and silent re-queues
- Handoff delays between teams or systems
Quantified cost-of-delay, per breakpoint
We don't just tell you a step is slow. We tell you what that slowness costs, in revenue, margin, customer impact, and downstream effort.
- Financial impact ranges with confidence intervals
- Customer-facing vs. internal cost segmentation
- Downstream amplification mapping
Built for non-technical stakeholders
Findings are explained in plain language with visual evidence. CIOs, COOs, and operations managers can walk into a leadership meeting and defend every number on the slide.
What you get
Deliverables built for action, not for the shelf.
Discovery report
Annotated, evidence-backed map of where flow breaks across your end-to-end process.
Impact-ranked issue list
Every breakpoint scored on financial impact, fix complexity, and stakeholder dependency.
Variant analysis
Where the official process diverges from the real one, and why it costs you.
Live process traces
Walk-throughs of representative cases that explain the bottleneck in concrete terms.
Cycle-time benchmarks
Internal benchmarks across teams, sites, and time. The only benchmarks that matter.
Handoff map
A clear picture of the most expensive handoffs in your operation.
The Alkhai engagement
Find the bottlenecks your dashboards can't see.
Connect your event data. Within 30 days we deliver your top 5 bottlenecks with ROI attached to every fix. From there it becomes your standing monthly operational intelligence review.
By day 30
- Top 5 bottlenecks ranked by financial impact
- Root cause for each
- ROI estimate per fix
- A 30 / 90 / 180-day roadmap
Every month after
- Full pipeline run against previous month baseline
- What improved and by how much
- What didn't move and why
- Emerging constraints before they become expensive
- Monthly leadership presentation ready for standup or steering meeting
- Direct platform access for your team at all times